Terms & Conditions
Last Updated: January 15, 2025
1. Acceptance of Terms
By accessing and using the Golden Gooses Shoes website (goldengoosesshoes.net), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
These terms constitute a legally binding agreement between you and Golden Gooses Shoes. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new terms.
2. Product Information and Authenticity
Golden Gooses Shoes is committed to providing authentic Golden Goose sneakers and premium Italian footwear. All products listed on our website are genuine and sourced directly from authorized distributors.
We make every effort to display product colors, sizes, and details as accurately as possible. However, we cannot guarantee that your computer monitor's display of colors will be accurate due to variations in monitor settings and capabilities.
- All products are authentic Golden Goose merchandise
- Product images are for illustration purposes and may vary slightly from actual items
- We reserve the right to limit quantities and discontinue products
- Prices are subject to change without notice
3. Orders and Payment
When you place an order through our website, you are making an offer to purchase products under these terms. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product information, or payment issues.
Payment must be made in full at the time of order placement. We accept major credit cards (Visa, Mastercard) and PayPal. All transactions are processed securely through encrypted payment gateways.
- Orders are subject to acceptance and product availability
- Payment authorization is required before order processing
- We may request additional verification for large orders
- All prices are listed in USD and include applicable taxes
4. Shipping and Delivery
We offer worldwide shipping from our New York location. Shipping costs and delivery times vary based on destination and selected shipping method. You will receive tracking information once your order has been dispatched.
Golden Gooses Shoes is not responsible for delays caused by customs, weather conditions, or courier services beyond our control. Risk of loss and title pass to you upon delivery to the carrier.
- Processing time: 1-3 business days
- Domestic shipping: 3-7 business days
- International shipping: 7-21 business days
- Expedited shipping options available at checkout
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unworn items within 30 days of delivery for a full refund or exchange. Items must be in original condition with all tags attached and original packaging.
Return shipping costs are the responsibility of the customer unless the return is due to our error (defective product, wrong item shipped). Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.
- 30-day return policy from date of delivery
- Items must be unworn and in original condition
- Original packaging and tags required
- Contact customer service before returning items
6. Intellectual Property Rights
All content on the Golden Gooses Shoes website, including but not limited to text, graphics, logos, images, and software, is protected by copyright, trademark, and other intellectual property laws. Golden Goose is a registered trademark of Golden Goose S.p.A.
You may not reproduce, distribute, modify, or create derivative works of any content from our website without express written permission. Unauthorized use of our intellectual property may result in legal action.
7. User Conduct and Prohibited Uses
By using our website, you agree not to engage in any of the following prohibited activities:
- Using the website for any unlawful purpose or soliciting unlawful conduct
- Attempting to gain unauthorized access to our systems or networks
- Transmitting viruses, malware, or other harmful computer code
- Interfering with the proper functioning of the website
- Harvesting or collecting information about other users
- Impersonating another person or entity
8. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as outlined in our Privacy Policy.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
9. Disclaimers and Limitation of Liability
Our website and products are provided "as is" without any warranties, express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Golden Gooses Shoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
10. Force Majeure
We shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Golden Gooses Shoes Customer Service
Address: 2847 Madison Avenue, New York, NY 10017, United States
Email: [email protected]
Phone: +1-212-555-0190
Business Hours:
Monday-Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM